Wow, am I embarrassed

Wow, am I embarrassed.  You know life is full of those oops moments.  Happens to me more often than I would like to admit.  Well last week I had one of those moments.  This is what happened…. As some of you know I like to give away a little something to those people who are members of my blog each month.    Last week I wanted to say thank you to all my blog members for being so great and supportive of this blog.  (Even though I am not as consistent as I should be..darn life gets in the way).    I decided to give away a free pattern to my blog members.

I chose one of my favorites the Criss Cross puff stitch cowl.  My patterns are mostly on my Ravelry store (some here also).  I went and prepared what Ravelry calls a promotion.   I went and selected my pattern and chose the coupon code which I shared with blog members thru an email.   I thought everything was set up correctly and hit that send button on my email list.   Well.. the coupon code wasn’t working correctly.  I contacted Ravelry and they quickly set up a direct link to enable members to download the pattern… problem was.. it was the wrong pattern.  Totally my fault not theirs.  I must have gotten confused and given the wrong name.

This reminds me of those TV commercials.. that say “Kinda of like you, isn’t you.”     So here are the two cowls that caused the confusion.

diagonal cowl orange cowl 1

 

When I re-send out the email it gave away the cowl on the right instead of the orange cowl on the left.   I apologize for the mistake.   The free pattern giveaways are for blog members only.  I had asked members in my email to please NOT share the pattern codes with others.   I also stated to please be sure to include the code (so you can check it’s working), prior to checking out as I would NOT be issuing refunds for people who did not check out correctly.   Well, someone did share the pattern code with another person.  Shame on you.   That person (non-member) completed the check out process.. even though the code wasn’t working.  They were charged the $5.50 for the pattern.  This really enraged them (they send me an angry email calling me all kinds of bad names.. oh, they called my mother some pretty bad stuff too) and so they opened a complaint and request for a refund from paypal.  They also went and put a complaint on my Ravelry store.   They told Paypal I was ripping people off and must be stopped.   Really?  This person wasn’t even a member.. so I could argue that they were the one trying to rip off me and my members.  Oh, well..  the issue has been resolved.   In the future I am pleading with all members please DO NOT share the codes.  This person offered to give me the name of the person who gave them the code if I would refund them the $5.50… yup, threw their friend right under the bus for $5.50.  Disappointing.

I want to correct the mistake for members who received the wrong pattern.  So tomorrow I will be sending out another email to members only to give them the direct link or the orange cowl since this was the intended pattern giveaway for September.  You should have already been able to download the diagonal cowl on the left which I also really like.   If you are not a member you can join at any time.  It’s free, just put in  your first name and email address.  I need your email address to send you notifications and links for free patterns, special promotions available only to blog members and previews of coming projects.

Back to the topic of crochet.  I love making cowls now for the fall season.   Remember you can use any color or brand yarn (medium weight) you like.  These work up pretty fast and make great Christmas gifts and sell very well at craft fairs.

That’s all.. carry on folks!

XOXO,

Yolanda

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46 Responses to Wow, am I embarrassed

  1. Pam Fitts September 15, 2015 at 2:09 pm #

    That’s just wrong, and proves: “No good deed goes unpunished”. But I have too much faith in the majority of the humans, so I just keep on trying, as I see you do too.

    • Yolanda September 15, 2015 at 2:18 pm #

      Thanks Pam. You know I really love creating beautiful things and sharing them with others.

  2. Dee Brooks September 15, 2015 at 2:39 pm #

    I’m sorry to hear that happened to you Yolanda and I’m glad the issue is resolved. Shame on that person for, firstly, taking something that was clearly not intended for them to take and, secondly, being stupid enough to kick up a fuss just because they made the mistake of not paying attention to the fact they were being charged for something that was supposed to be for free. God bless and I look forward to your next project!

    Dee

    • Yolanda September 15, 2015 at 3:18 pm #

      thank you Dee, next project is a baby pull over sweater… sizes 12 months, 18 months and 24 months

      • Tonya September 16, 2015 at 2:41 pm #

        I have a question as a 55 yo budding designer, how do you accurately size infant designs I use a collectable nb size doll (husband cringed when I bought several of them over the years)

        • Yolanda September 16, 2015 at 6:16 pm #

          I have some measurements that I use for different sizes. I have been designing kids clothes for over 25 years… just started to publicly share them recently. Also lots of friends with grandkids.

        • Tonya September 17, 2015 at 8:36 pm #

          Could you share a link for the measurements? I want to accurately size my designs as I would like to sell what I make and accuracy of information and reasonable prices should do the trick and no babies to measure at the moment

  3. karen Stephens September 15, 2015 at 2:46 pm #

    So sorry that you went through that. So sad that some people are like that. Just know that there’s a lot of us out here that LOVE YOU!

    • Yolanda September 15, 2015 at 3:18 pm #

      Thank you Karen

  4. Barbara September 15, 2015 at 3:20 pm #

    Sorry for this bad experience..thanks for all you post, teach and give!!! Excited to make the orange cowl..many blessings to you Yolanda

  5. lizza2009 September 15, 2015 at 4:52 pm #

    I am sorry to hear what happend to you! You are so kind and share with us your beautiful creations, and that’s the way to thank you? Shame on that person, yes!
    But i am happy that you don’t lose faith in people because of one person.
    I love your work and i hope you did’t spend too much time and energy to get it right with Ravelry and PayPal!
    I am a believer of “what goes around, comes around” so i hope that it works on this person!
    Keep up The good work! You are teaching me so much and give me so much inspiration and for that i really thank you. I didn’t download The one you gave us, but i sure will if it’s not too late.
    Best regards, Liz Hege Kaaby from Norway

  6. Stella September 15, 2015 at 6:18 pm #

    Awwwh…bless you Yolanda. Don’t let the minority spoil it all for the majority. Truth is your work inspires myself and many others too am sure and I for one am always looking forward to the monthly giveaway (as you might have been able to tell from my email about the code that wasn’t working the last time…lol). Keep doing what you do best Hun. Remember, you cannot take responsibility for other people’s actions.
    God bless.

  7. Trisha Kurta September 15, 2015 at 6:29 pm #

    Both cowls are beautiful. You do great work. I love watching your videos they are helping me understand pattern reading. I’m sad that someone treated you so awful after how generous you have been. Just know there are way more people that appreciate you

  8. Elaine September 15, 2015 at 8:18 pm #

    I’m so sorry that some people are so mean. You have to wonder what is going on in their lives to cause them to act that way. One thing I learned from being a teacher is that for every one person (in my case parent) who is upset with you there are 30 more who think you are doing a great job. And I truly believe with you it is more like 300 or 3000 who are so grateful for what you are doing. You have taught so many of us how to crochet and complete a project. Without you I never would have been able to crochet many little items that I have made for my little grandson. Unfortunately, complainers are loud and want to be heard but there are many more of us out here that are usually silent but saying thank you over and over again. Please keep up your wonderful mission to help all of us out here who absolutely love your videos and advice. Thank you

  9. idejoseph September 16, 2015 at 1:13 pm #

    Everybody is entitled to their “moments”. You are human after all! I look forward to receiving the pattern, as I have a lot of people who might love one of those for Christmas! Shame on the person who abused your generosity. Like you’ve said, anybody can join…just a matter of providing your email address! Also, the baby sweater you’re coming out with has piqued my curiosity! I am going to be a grandmother for the first time in March, so I will definitely be looking into some of the baby items! I love your tutorials. You are very thorough and easy to follow along with! Thank you for all you do! I hope you don’t let one bad seed ruin it for the rest of us!

  10. Elizabeth September 16, 2015 at 1:25 pm #

    Sorry to hear about all that mess . I do appreciate your generosity .

  11. crystal September 16, 2015 at 1:43 pm #

    It amazes me how rude and DUMB people really are. That person could potentially RUIN for all of us that GREATLY APPRECIATE what you do. It was your video that helped me understand how to read a pattern. I would have the written pattern in hand and then follow your video. SHAME on the person that shared the code and SHAME on the person that was outraged because she couldn’t take advantage!!!

  12. Gloria Hernandez September 16, 2015 at 1:44 pm #

    Thank god the problem was resolved that person had an option to just join to be a member and have the privilege to get free patterns updates and all sorts of great information from you one of the greatest teacher because of you I have learned so much thank you and its a blessing to learn from the best and god bless you

  13. Chelin Fusco September 16, 2015 at 1:44 pm #

    What a terrible situation. My heart goes out to you. You are the kindest of person, always doing for others, especially for the orphans. Clearly that person doesn’t know you. And really, all that fuss over $5.50. The pattern is worth that and more! Like my husband just said to me: No good deed goes unpunished. There are many goodhearted people in this world, but those who choose to be greedy stand out the most. I’m glad you solved this situation with grace. I know you are a strong believer in God and know that he watches in secret and will reward you. You are awesome and I wish you more and more success in the future.

  14. Kathy Robertson September 16, 2015 at 1:48 pm #

    Yolanda, you are a wonderful designer and teacher, and it makes me furious someone would talk to you like that. We all love you dearly!

    • Yolanda September 17, 2015 at 8:30 pm #

      thank you Kathy

  15. Rebecca September 16, 2015 at 1:56 pm #

    You certainly do get attacked by the trolls. It must be because you’re so sweet.

    • Yolanda September 17, 2015 at 8:29 pm #

      I don’t know why I just try to ignore them

  16. Mari September 16, 2015 at 2:05 pm #

    Thank you for all the awesomeness (is that a word?) you do! i hope all the good things in life out weight any bad.

  17. Belinda McWhorter September 16, 2015 at 2:10 pm #

    Sorry that all this happened to you. I really appreciate you sharing your patterns and tutorials. I can’t wait to make the cowl. You are a blessing to us

    Thanks
    Belinda

  18. Corrie September 16, 2015 at 3:29 pm #

    What a shame, i enjoy your blog. Dont let ugly peiplr get u down. U have many friends here.

  19. Margaret Elias September 16, 2015 at 3:34 pm #

    You are one of the kindest person. I can’t believe people could be so mean. I appreciate everything you teach us. You are a great teacher. I have learned so much from you. Many of us care for you. Take care! May god bless you.

    • Yolanda September 17, 2015 at 8:29 pm #

      Margaret thank you for your kind and encouraging words

  20. Colleen September 16, 2015 at 3:57 pm #

    Very sorry to hear what happened, bad enough calling you bad names, but to also say not nice things about your Mum is really bad 🙁 thanks for patterns, take care..

  21. plumleyt1 September 16, 2015 at 4:09 pm #

    Love the orange owl…..it reminds of fall, pumpkins and leaves! Thank you for sharing your patterns with us!

    • Yolanda September 17, 2015 at 8:29 pm #

      yup.. perfect for fall

  22. Genevieve Peters September 16, 2015 at 4:21 pm #

    I had emailed you about the code not working and when you sent the link for the new code I realized right away that it for the diagonal shell cowl but I just figured that maybe you had to change the pattern giveaway. I have since made the cowl and turned out GREAT! I’m sorry that happen to you. We always hope that people will treat us with kindness and understanding, but unfortunately there are those who will treat us harshly. I really appreciate you sharing your patterns with us! I love your work and you inspire me create so many wonderful things.

    Thank You
    Geneviève

  23. Barbara D'Ambrosio September 16, 2015 at 6:35 pm #

    Sorry to hear that someone shared and to a NON member at that. I enjoy learning from Yolanda and appreciate what she does.

  24. moonstarcan September 16, 2015 at 9:10 pm #

    Yolanda- I really appreciate your videos- I made my first baby sweater because of you .this summer- why some folks cannot follow the rules is beyond me . Thank you for all you !

    • Yolanda September 17, 2015 at 8:28 pm #

      I am working on a pull over baby sweater at the moment the tutorial should be ready soon.

  25. Mary Nieschalk September 16, 2015 at 9:17 pm #

    I think you are great! I love your patterns, they are so easy to follow! Keep up the good work.

    • Yolanda September 17, 2015 at 8:28 pm #

      thank Mary.. so glad you liked them

  26. nicola September 17, 2015 at 1:50 am #

    People never learn!!!! Cowl looks fabulous!!! Thank you!

    • Yolanda September 17, 2015 at 8:28 pm #

      I love making them, they work up so fast and are great gifts

  27. leslie September 17, 2015 at 5:28 am #

    i had a problem with the code at first then i got your email and it worked fine. as for some people i mean gees, it’s a crochet pattern no need to go so crazy and report you. as for the code sharing, i see so may asking for them on facebook. i never give the codes out nor do i share a paid pattern that i bought because i make my money the same way from crocheting.

    • Yolanda September 17, 2015 at 8:27 pm #

      thanks Leslie

  28. Jacqueline Cushway September 17, 2015 at 10:37 am #

    I also received the code by e-mail and it was the other one but I made it anyway and it it very lovely I then got another e-mail for the Puff cowl and was sooooo pleased but when I tried it ,it still did not work Oh well I shan’t be greedy One free pattern is good I may just go back and order the Puff Cowl but I will wait until our Canadian dollar goes up a bit Your patterns are great and very easy to follow

  29. Sonia Villa September 17, 2015 at 2:43 pm #

    Hi Yolanda!! I was wandering what had happen lol. I tried to download pattern and couldn’t even find the place to put the code. That’s ok totally understand. I have oops moments. 🙂 God Bless

    • Yolanda September 17, 2015 at 8:27 pm #

      Yup, you know still trying to learn this technology stuff.

  30. Lynn September 24, 2015 at 1:08 pm #

    Hi Yolanda, I wasn’t able to get the orange cowl pattern either. Is there any way you can send it in the email we provided ?

  31. Diane M March 12, 2016 at 9:06 pm #

    Hey Yolonda you’d want that person to b in the 10-15% of non Fnds!!!! Some people show no respect!! N who’d want a Fnd like that anyway …. I wouldn’t say that person was a Fnd to anyone when they would throw u under a bus for $5.50 😮😜

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